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See Frequently Asked Questions

What is the Discount Club?

Discount Club is an internet platform, available on the website www.voucher.shop, that enables exchange of vouchers purchased on the websites of the Discount Club partners, for premium services, including online trainings and consultations. The club's service is available in over 30 countries and allows you to collect vouchers purchased from almost 2,000 partners around the world. The exchange of vouchers for services is free - the only means of payment valid on the Discount Club platform are said vouchers.

How do I join the Discount Club?

You are automatically signed up to the club after purchasing a voucher on one of the Discount Club partners' website. Vouchers are then collected on the customer's account automatically. You can exchange vouchers for any services available within the www.voucher.shop platform, at any time. If you have not logged in to the club before, you can register your account via the form on the main page of www.voucher.shop - just enter your e-mail address or phone number. Registration on the platform is free, but it does not grant you new vouchers - they can be only obtained from partner brands with whom we work.

Is membership in the Discount Club associated with the obligation to pay a subscription fee?

No. Participation in the Club is completely free of charge and does not involve the need to pay any subscription fee. The Club does not oblige you to purchase any products either. The Discount Club is a fully free-of-charge platform for exchanging vouchers purchased from our partners and enabling their exchange for specific premium services, such as dedicated webinars, online training sessions, courses and many other things.

How to exchange vouchers for services?

At www.voucher.shop, select the service that interests you, then press "Subscribe". If you have not been logged in, enter your login and password. The vouchers that are assigned to your account will be used to settle the purchase. If your account's balance is greater than the value of the service you have chosen, the difference in the value of the vouchers will remain on your account for further use in the future.

What are webinars?

Webinar is a term for lectures, courses and/or training sessions available online. These are training sessions conducted by specialists in a given field in a remote way, i.e. via a computer, without leaving home. Our webinars are available simultaneously in 30 different countries, at the same time of the day, and are conducted live. Each training session is translated in real time into several dozen languages – depending on which language you choose.

What other services are available in the Discount Club?

The club offer may vary from month to month. Among the types of services offered by the Club, in addition to training and online lectures, there are also: courses, excursions, treatments, consultations and many other things.

How to use the service?

When you exchange a voucher for a service, you will be informed by e-mail about the exact date and time of the event and you will receive precise instructions. In the case of online training, this will be a message with a link to the training and a password to log in to the platform, and in the case of other services – a message with details of how and where to use the specific service.

How can I check the balance on my account?

To check the voucher balance in your account, log in to the platform – the balance will be displayed in the top right corner of the page.

How many times can I use a voucher?

Each voucher purchased from our partners is assigned to your individual account on the www.voucher.shop platform. You can check your account balance by logging in to the platform. You can exchange vouchers for any service available at www.voucher.shop. Each voucher can be used only once. If the value of the service is lower than the value of the vouchers collected on your account - the oldest vouchers from the account will be used for settlement. The remaining vouchers will still be available on your account and you will be able to use them in the future.

Delivery and payments

All vouchers are available only on the virtual account of the Discount Club. They are personal vouchers and can only be used once. Payment for services is made via vouchers credited to your account. Upon closing the transaction, the relevant number of vouchers is deducted from your account.

Why are all services offered in the Discount Club available only in euros?

Discount Club services are available in more than 30 countries around the world. The value of a purchased voucher is converted to euros due to the unification of the process of converting vouchers to services and the acceleration of the transaction process.

How long is a voucher valid?

Each voucher is valid until the service provision however, not more than one year after its activation. After this time the voucher expires and it’s impossible to exchange it for a service again.

Can I unsubscribe from the Discount Club?

Yes, you can unsubscribe from the Club at any time, without any obligations, however, this decision is connected with irretrievable loss of vouchers accumulated in the account, and thus – with losing the possibility to use the services of the Discount Club in the future.

Would you like to take advantage of the Discount Club services?

If you have made a purchase from one of our partners, you can receive access to the Discount Club. Enter your email address or phone number and join the community of over 750 thousand people from across the world! Receive notifications of upcoming events and attractive offers.

First-time login

Selected Partners

Online training sessions are interesting and professional, but too short, it's a pity that there are no week- or month-long courses.

Pierre, Marseilles, France

I watched the lecture with my mother – health-related advice on joint treatment, diet, supplements, exercises, etc. My mom is 65 years old and she was over the moon

Thomas, Amsterdam, Holland

90 minutes of professional advice, guidelines and tips – definitely worth giving it a go

Caroline, Grebastica, Croatia

It worked!!! I collected so many vouchers that I exchanged them for a week at a spa centre. It was a-m-a-z-i-n-g, thank you!!!!

Chiara, Genoa, Italy

Fascinating courses, useful tips, I really recommend it

Grigorios, Athens, Greece

With the Discount Club I travelled for a make-up course over the weekend. I totally recommend it, well-organised, interesting programme, everything was very professional.

Agatha, Berlin, Germany

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